Terms & Conditions

Last updated: June 26, 2025

Welcome to Mindtech Media. By purchasing or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

We provide AI-powered voice agents that answer inbound and/or outbound calls, book appointments, respond to common questions, and provide lead notifications on behalf of your business.

2. Setup & Onboarding

Each new client must complete an onboarding process where we configure your AI agent to align with your business operations, voice, and calendar integration. Timely completion of this setup is required to launch your agent.

3. Payments & Billing

You agree to the pricing and billing terms stated during checkout or contract. All services are billed upfront. Monthly services auto-renew unless cancelled prior to the next billing cycle.

4. User Responsibilities

You agree to:

Provide accurate business information for setup
Review and approve AI scripts
Not misuse the service for illegal or unethical purposes

5. Service Limitations

Our AI agents are designed to handle standard call flows and appointment bookings. They are not a substitute for licensed professionals and cannot handle medical emergencies, legal disputes, or any crisis-level situations.

6. Modifications

We may update these Terms at any time. Continued use of the service after updates constitutes acceptance.

7. Termination

We reserve the right to terminate service at any time for misuse, non-payment, or violation of these terms.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability under any cause is limited to the amount paid in the previous 30 days of service.

For questions, contact us at:
hello@mindtechmedia.com